Villa Rotana - Dubai Policies
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Policies
Hotel Dubai Policies
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People 6 years old and over stay for AED 120 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Important Information
Please inform Villa Rotana of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests don't receive the agreement on time, they should contact the property management company at the number on the booking confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Please note that there is an additional 10 AED tourism fee per bedroom per unit per night payable at the hotel directly. Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing. As per UAE Law, guests below 18 years old are not allowed to check-in at the hotel unless accompanied by an adult over 18 years old. Please note that as per UAE law, guests are required to present a valid UAE ID or valid passport upon check-in. Please note that due to payment procedures, debit cards cannot be used at the time of booking. You must use a valid credit card at the time of booking. Debit cards can only be used upon arrival at the property.
Villa Rotana - Dubai
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Ages 0 to 17
